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Housecall Pro vs ServiceTitan (2025)
This is the most common comparison we see from HVAC contractors. Both are excellent platforms — but they serve fundamentally different business sizes. Here's exactly which one is right for your operation.
🏆 Housecall Pro Wins For:
- ✓HVAC shops with 1–15 trucks
- ✓Businesses that want to be live within a week
- ✓Operators who need built-in marketing tools
- ✓Contractors watching cash flow carefully
- ✓Shops with $500K–$3M in annual revenue
- ✓Month-to-month flexibility
🏢 ServiceTitan Wins For:
- ✓HVAC companies with 10+ trucks
- ✓Businesses with a call center or booking team
- ✓Multi-location HVAC operations
- ✓Shops needing deep revenue analytics
- ✓Companies targeting $5M+ revenue
- ✓Businesses with dedicated IT and training time
Head-to-Head Scorecard
| Category | Housecall Pro | ServiceTitan | Winner |
|---|---|---|---|
| Ease of use | 9.2/10 | 6.8/10 | 🔵 HCP |
| Feature depth | 8.2/10 | 9.8/10 | ⚫ ST |
| Mobile app | 9.0/10 | 7.5/10 | 🔵 HCP |
| Reporting | 7.5/10 | 9.7/10 | ⚫ ST |
| Marketing tools | 9.0/10 | 8.0/10 | 🔵 HCP |
| Inventory mgmt | 5.0/10 | 9.2/10 | ⚫ ST |
| Onboarding speed | 9.5/10 | 5.0/10 | 🔵 HCP |
| Value for <10 trucks | 9.3/10 | 5.5/10 | 🔵 HCP |
| Value for 10+ trucks | 6.5/10 | 9.0/10 | ⚫ ST |
| Support quality | 8.9/10 | 7.5/10 | 🔵 HCP |
| Integrations | 7.5/10 | 9.5/10 | ⚫ ST |
| Pricing transparency | 9.5/10 | 3.0/10 | 🔵 HCP |
Pricing Comparison
Housecall Pro
Published pricing, no sales call required
✓ 14-day free trial, no credit card
ServiceTitan
Custom pricing — requires a sales call
⚠️ No free trial — 1–3 year contracts typical
Real-World Scenarios: Which Should You Choose?
Scenario
You run a 5-truck HVAC operation doing $1.2M/year
→ Choose Housecall Pro: At this size, you'll pay $300–400/month for a platform you can actually use on day one. ServiceTitan's complexity and contract commitment are unnecessary overhead for a $1.2M shop.
Scenario
You run a 15-truck operation with a dispatcher and $4M/year
→ Choose ServiceTitan or Housecall Pro MAX: You're in the gray zone. ServiceTitan's reporting and call center integration start to justify the cost at this scale, but Housecall Pro MAX can serve you if you're not ready for a 4-month implementation.
Scenario
You run 25+ trucks with multiple locations and $8M/year
→ Choose ServiceTitan: ServiceTitan was built for this. Multi-location reporting, payroll integration, and revenue analytics at this scale pay for themselves in better business decisions.
Scenario
You're switching from pen and paper for the first time
→ Choose Housecall Pro: Housecall Pro will have your team functional in 5 days. ServiceTitan takes 2–4 months to implement properly. Don't start your software journey with the hardest platform to learn.