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ServiceM8 Review 2025
ServiceM8 is the most beautifully designed HVAC app on the market. If you run your business from an iPhone and value elegance over enterprise features, this one's worth a serious look.
📱 Quick Verdict
ServiceM8 is the best HVAC app for solo operators and small teams (1–5 techs) on Apple devices. The iOS experience is unmatched — fast, beautiful, and genuinely enjoyable to use. The pay-per-job pricing is a smart fit for seasonal or variable workloads. However, it lacks GPS tracking, inventory, service agreements, and marketing tools that growing HVAC businesses need. Once you hit 6+ trucks or need any of these features, you'll outgrow it.
ServiceM8's Pay-Per-Job Pricing Model
Unlike every other HVAC software that charges flat monthly fees, ServiceM8 charges based on jobs completed per month. This is genuinely unique and has real advantages for specific businesses:
Starter
/month — includes 50 completed jobs
- ✓Scheduling & dispatch
- ✓Invoicing
- ✓Estimates
- ✓Digital forms
- ✓Mobile app (iOS/Android)
Growing
/month — includes 150 completed jobs
- ✓Everything in Starter
- ✓Xero & QuickBooks integration
- ✓Email/SMS notifications
- ✓Online job bookings
- ✓Staff management
Premium
/month — unlimited jobs
- ✓Everything in Growing
- ✓Priority support
- ✓Custom fields
- ✓Advanced integrations
- ✓Unlimited SMS
Pricing math: If you complete 120 jobs/month, you're looking at the Growing plan ($99) — but the per-job cost ($0.83/job) is excellent. At 200+ jobs/month, the Premium plan ($349) becomes more economical. Run the math for your monthly job volume before signing up.
Pros and Cons
✅ Strengths
- +Best-in-class iOS experience — the app is genuinely beautiful and fast
- +Unique pay-per-job model means low cost for seasonal or variable workloads
- +Incredibly fast to learn — most owners are proficient within a day
- +Built-in HVAC forms and checklists that attach to jobs automatically
- +Excellent quote acceptance workflow with digital signatures
⚠️ Limitations
- −Android app is functional but significantly inferior to iOS version
- −No GPS tracking, no inventory management, no service agreements
- −Reporting is minimal — not suitable for data-driven operators
- −Pay-per-job pricing becomes expensive above 50 jobs/month
- −No marketing tools — you'll need separate email/SMS software
The iOS Experience
ServiceM8's iOS app is genuinely excellent. The interface is clean, the interactions are fast, and the HVAC-specific forms (equipment inspection checklists, safety forms, compliance signatures) are built directly into the job workflow. A technician can:
Try ServiceM8 Free for 14 Days
No credit card required. Download on the App Store and start booking your first jobs today.
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