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ServiceTitan vs FieldEdge (2025)
Two platforms built for HVAC businesses serious about growth. The key differentiator: QuickBooks Desktop integration and pricing model. Here's how to choose.
The Deciding Factor
In 90% of cases, the choice between ServiceTitan and FieldEdge comes down to one question: Do you need QuickBooks Desktop integration? If yes, FieldEdge is your only real option. If you use QuickBooks Online (or are willing to migrate), ServiceTitan's superior reporting, call center integration, and mobile experience make it the stronger choice for large operations.
Key Differences
| Feature | ServiceTitan | FieldEdge |
|---|---|---|
| QuickBooks Desktop | ❌ Not supported | ✅ Real-time bidirectional |
| QuickBooks Online | ✅ Yes | ✅ Yes |
| Reporting depth | ⭐⭐⭐⭐⭐ Best in class | ⭐⭐⭐ Good |
| Call center integration | ✅ Full integration | ❌ Not available |
| Inventory management | ✅ Advanced | ✅ Standard |
| Mobile app quality | ⭐⭐⭐⭐ Strong | ⭐⭐⭐ Functional |
| Built-in marketing | ✅ Yes | ❌ No |
| Free trial | ❌ Demo only | ❌ Demo only |
| Pricing transparency | ❌ Custom quotes | ⚡ Per-user model |
| Implementation time | 2–4 months | 4–8 weeks |
| Best for truck count | 10+ trucks | 3–30 trucks |
Pricing Comparison
ServiceTitan
Estimates only. Actual pricing requires a sales call. 1–3 year contracts typical. Implementation fee additional.
FieldEdge
Minimum 3 users ($300/month minimum). Per-user pricing is more predictable than ServiceTitan's opaque model.
Who Should Choose Each?
Choose ServiceTitan If:
- ✓You use QuickBooks Online (or will migrate)
- ✓You run 15+ trucks and need deep analytics
- ✓You have a call center or inbound booking team
- ✓You can commit to a 2–4 month implementation
- ✓You want the most powerful software available
- ✓You can budget $600–1,200+/month
Choose FieldEdge If:
- ✓You need QuickBooks Desktop integration
- ✓Your bookkeeper won't migrate from QB Desktop
- ✓You have 3–20 trucks and a stable operation
- ✓You want HVAC-specific software (built for the trades)
- ✓You prefer per-user pricing over opaque contracts
- ✓You value battle-tested software (40+ years in market)
💡 A Third Option Worth Considering
If you're evaluating ServiceTitan vs FieldEdge, there's a good chance you're looking for something more powerful than Jobber or ServiceM8. Before committing to either platform, consider Housecall Pro MAX — it offers 80% of ServiceTitan's functionality at a fraction of the price, with real-time QuickBooks Online sync and a 14-day free trial to validate the fit.